How can I order a payment terminal with Qonto?

  • Updated

With Qonto's mobile payment terminal, accept payments from your customers wherever you are. You benefit from highly competitive transaction fees and receive your funds within 1 business day.

Easily manage your finances with direct integration within your Qonto account.

Each terminal comes pre-configured for your account, requiring only charging and powering on to start accepting payments. Head over to this page to find out how to turn it on, charge it, and more.

You can order multiple terminals regardless of your subscription plan.

What are the terminal options and costs?

Two models are available:

  • The Pocket terminal at € 149 (excl. VAT)
  • The Pro terminal at € 349 (excl. VAT) which has a receipt printer.

Both models can send digital receipts via SMS.

  Pocket terminal Pro terminal
Transaction fees (EU consumer cards)

Premium & Enterprise: 0.8% per transaction

Other plans: 1.2% per transaction

Premium & Enterprise: 0.8% per transaction

Other plans: 1.2% per transaction

Transaction fees (Non-EU consumer and all corporate/business cards) All plans: 2.6% per transaction All plans: 2.6% per transaction
Next business day settlement
Automatic reconciliation on Qonto
Accepted payment methods Visa and Mastercard cards only, both physical and contactless (including Apple and Google Pay) Visa and Mastercard cards only, both physical and contactless (including Apple and Google Pay)
Hardware

Dedicated terminal

Built-in 3G/4G and WiFi connectivity

Dedicated terminal

Built-in 3G/4G and WiFi connectivity

Customer receipts SMS SMS or printed receipts
Setup Pre-configured with your Qonto account. Pre-configured with your Qonto account.
Delivery 1-3 business days on average 1-3 business days on average

What are the payment capabilities and fees?

Terminals accept Visa and Mastercard (no American Express) with a € 100,000 transaction limit.

Fees vary by plan:

  • 1,2% for Solo Basic, Smart plan, and Team Essential and Business plan
  • 0.8% for Solo Premium and Team Enterprise plan
  • 2.6% for non-EU cards

Your first 5 transactions are free regardless of amount - it's recommended to start with a € 1 test transaction.

⚠️ Pre-authorizations or payment in installments are not possible with Qonto POS terminals (for security deposit, split payments for example).

How do transactions and settlements work?

📱Process payments through the shortcut → Tap to Pay or Business accountTap to Pay.

🖥️ Navigate to the section Business account → Click on Tap to Pay.

Funds are settled the next business day (D+1) via a single transfer combining all transactions, with detailed transaction information included.

Refunds can be processed directly in the app by selecting the specific transaction.

Are there any restrictions on who can use Qonto’s POS?

Yes. To comply with legal, regulatory, and risk-related requirements from our payment partner, some business activities are not eligible to use Qonto’s in-person payment solutions.

Prohibited activities include, but are not limited to:

  • Sales of regulated or banned substances (e.g. tobacco, CBD, vaping products, pharmaceuticals, or alcohol without proper licensing)
  • Adult entertainment and services (e.g. massage parlors, strip clubs, escort services, adult content sales)
  • Unregulated or high-risk health and wellness services (e.g. aesthetic treatments without medical certification, IV therapy, unauthorized supplements)
  • Cash-intensive businesses or those subject to stricter regulatory oversight
  • Gambling, betting, or lottery-related activities (including fantasy sports or games of skill with prizes)
  • Crypto, forex, and other high-risk financial services (e.g. crypto exchanges, forex trading, payday loans)
  • Resale of mobile phones, electronics, or counterfeit goods

Unable to order our POS? Payment links might just be your fast and straightforward solution.

Need help? Contact us and we’ll gladly check your eligibility.

What are the delivery times?

Terminals are delivered within 1-5 business days through our dedicated delivery service partner and if you are facing technical issues, it will be handled by Qonto support, who can arrange for a replacement if needed.