Application Process & Timeline
How long does registration with the tax office take?
It can take 4 to 8 weeks, but it depends on the use case. In certain cases, it can also take more than 8 weeks.
What do I do after I have applied for my tax number?
- Option 1 — You can wait for your tax number to arrive and activate your business account. Once you receive the tax number, please upload it to your Qonto account.
- Option 2 — You can enjoy a Qonto business account for 30 days; however, if your tax number does not arrive within 30 days, your transactions will be blocked until you receive the tax number. Once you receive the tax number, please enter it in your Qonto account.
How can I see the status of my tax ID application with the tax office?
The tax office does not share the processing status for your review with us.
Here you can find the contact details of the local tax offices.
Account Management & Changes
I want to change something in my application I made, how do I do that?
Please contact your local tax office for the changes to be made.
What happens if my account application is rejected?
While your tax application is ongoing with the tax office, your account cannot be opened at Qonto due to Qonto's regulations and compliance rules.
While your tax application is ongoing with the tax office, your account cannot be opened at Qonto due to Qonto's regulations and compliance rules.
Is my tax number enough to open the Qonto account?
If you are a sole proprietor or trade professional, you will also need a business registration to validate your account at Qonto.
In the case of freelancers (Freiberufler), the letter from the tax office must be submitted.
Security & Integration
Is the application to the tax office secure?
Yes, the application to the tax office is done through a secure API connection to Elster.
I have an ELSTER account, can I use this as well?
You can, of course, apply with your personal ELSTER account. But if you use the Qonto app, it is a separate application and is not shown in your personal ELSTER account.
You can, of course, apply with your personal ELSTER account. But if you use the Qonto app, it is a separate application and is not shown in your personal ELSTER account.
Notifications & Communication
What notifications do I receive after I apply for my tax number?
Our partner will send you the protocol that confirms your application to the tax office. This PDF will also contain all the information you sent.
How will the tax office contact me if they approve my application or have questions about it?
The tax office typically uses postal mail to contact the applicant directly. We do not receive any notifications from the tax office regarding any questions, concerns or approvals.
The tax office typically uses postal mail to contact the applicant directly. We do not receive any notifications from the tax office regarding any questions, concerns or approvals.
Additional Requirements
How can I apply for a business registration?
You can find more information about business registration on our blog here - Business registration: A guide to business registration.
Can Qonto assist me with communicating with the tax office?
Unfortunately, Qonto cannot communicate with the tax office on your behalf. You can work with a certified tax professional to solve matters with the tax office. Here you can find a list of our tax professionals.