Cards ordering, delivery and activation
With your Qonto account, you can get different types of cards. All cards offered by Qonto are debit Mastercard. Qonto offers Mastercard credit (subject to eligibility) and debit cards.
Please note that only account holders, admins, and managers can perform this action.
From the section ‘Business Account’, click on 'Cards' and ‘Create Card’ located in the top right corner :
Choose the type of card that fits your needs
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Name the (future) cardholder
Please note: You can customize the cardholder's name under certain conditions. By default the full name stored in your account will be used for the card.
👉 If you would like to customize it, simply reach out to our support – they will walk you through the conditions and any legal or technical limitations.
💡 Keep in mind that non-standard card name formats may trigger merchant fraud detection systems, potentially causing verification issues or payment declinations.
Set your payment and withdrawals limits
Set days of use and spending categories (optional)
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Choose your delivery address (for physical cards). It will be selected by the person in charge of creating the card. Cards can be delivered to :
The cardholder's personal address
The company's headquarters
A personalized address
🚨 Set the PIN code that will be the functional PIN for the use of your card. You can view your PIN at anytime.
Confirm your order via your Qonto app or with the confirmation code sent by sms
Your card has been ordered 🎉
Please note: All cards offered by Qonto are Debit Mastercards.
⚠️ Please note that Qonto doesn’t offer the option to request duplicate cards. In such cases, you will need to request a new one.
☝️ Good to know: For security reasons, a card order is finalized only when the PIN code has been defined by its owner. For more information on how to set your PIN code, please read the dedicated article : How do I set the PIN code of my Qonto card?
Click on this link to view the demo in your own interface: https://app.qonto.com?tdm=create-new-card
No need to wait in order to use your card ! They are active right after their creation for online payments and physical ones through Apple Pay or Google Pay before receiving them physically.
If you need to use your card online, you can fill-in the details of your card on the website. Follow the FAQs below to know where to find all the necessary infos !
👉 How can I know my card number, CVV and expiry date?
👉How to pay with my physical card before receiving it ?
An employee can now submit virtual or Instant card requests from the web or mobile application to their team Manager, Admin or Owner.* 👉 How can I submit a card request?
only for Business and Enterprise packages
You can also read these articles to learn more :
👉 How do I activate my Qonto card?
👉 How long does it take to receive the card ?