Managing my cards and cards transactions

• What to do if I need to activate my insurance or get a quick assistance ?
• How does my card insurance work?
• What is the Purchase protection insurance on the Plus and the X card?
• What Travel/Purchase insurance is offered on the Plus and X cards?
• What is the fraud and phishing insurance coverage protection on the cards?

• Qonto cards payment and withdrawal limits
• How can I order my Qonto card ?
• How many cards can I have with my Qonto account?
• Does Qonto handle cash and can I pay using signature authorisation?
• What is the difference between the budget limit over a calendar month and 30 rolling days?
• What is Instant card and how to use it?

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• How can I benefit from the concierge service?
• How can I benefit from the LoungeKey™ service?
• How can I top up my Qonto account by card?
• What are online advertising cards and how do they work?
• Can I request a higher monthly limit for my online advertising card?

• How do I set the PIN code of my Qonto card?
• How do I activate my Qonto card?
• How do I manage my card's settings?
• How can I know my card number, CVV and expiry date?
• How can I see or change my PIN?
• What should I do if my Qonto card is lost or stolen?

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• Can I use my Qonto card abroad?

• How do I block an "in progress" card transaction?
• I do not recognize a card payment, what should I do?
• How can I dispute my transaction? What prerequisites must be met?
• What’s a “processing” card transaction?
• Why does my transaction appear to be higher than its actual amount?
• What are the different statuses of a card transaction?

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• How can I add my Qonto card to Apple/Google Wallet?
• How can I pay with Apple/Google Pay?
• How can I remove my Qonto card from Apple/Google Wallet?