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Help Center
Managing my cards and cards transactions
Cards transactions
Cards transactions
How can I order a payment terminal with Qonto?
How can I accept contactless payments directly on my iPhone?
How can I accept contactless payments directly on my Android smartphone?
Why were my commercial dispute and refund request both rejected?
What is a commercial dispute and how long does it take to resolve it?
How do I block or cancel an "in progress" card transaction?
You do not recognize a card payment, what should you do?
Which are the eligibility criteria to dispute a card transaction?
What’s a “processing” card transaction?
Why does my transaction appear to be higher than its actual amount?
What are the different statuses of a card transaction?
My card transaction is rejected, what can I do ?
How do I release a deposit ?
Do you want to dispute a card debit?
How do spending categories work for cards?
How can I submit a card request?
How to pay with my physical card before receiving it?