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Help Center
Managing my cards and cards transactions
Cards transactions
Cards transactions
How do I activate and use tips on my Qonto payment terminal?
How do I use the Catalog for in-person payments?
How does the flash promo for Plus Credit cards work?
How do I participate in the Mirror Card and Venice Film Festival sweepstakes?
How do I earn cashback with my Qonto card?
My Tap to Pay transaction on iPhone was declined, what should I do?
My Tap to Pay transaction was declined on Android, what should I do?
How do I know if I am eligible for credit card payments?
How can I order a payment terminal (POS) with Qonto?
How can I accept contactless payments directly on my iPhone?
How can I accept contactless payments directly on my Android smartphone?
Why were my commercial dispute and refund request both rejected?
What is a commercial dispute and how long does it take to resolve it?
How do I block or cancel an "in progress" card transaction?
You do not recognize a card payment, what should you do?
What are the eligibility criteria to dispute a card transaction?
What’s a “processing” card transaction?
Why does my transaction appear to be higher than its actual amount?
What are the different statuses of a card transaction?
My card transaction is rejected, what can I do?
How do I release a deposit ?
Do you want to dispute a card debit?
How do spending categories work for cards?
How can I submit a card request?
How to pay with my physical card before receiving it?