It is possible to download a proof of transfer directly from your Qonto interface, in case of request for a proof by a third party, for example.
☝️ Good to know: Downloading a proof of transfer is available to Account Owner, Admins, and Managers with the appropriate permissions.
Managers without permissions or Employees will not be able to download proofs of transfer, they must contact an Admin or the Owner. Managers who can directly make transfers, not just transfer requests, will be able to download proofs of transfers for the ones they initiated themselves.
From your web app:
- Go to your Business Account section, in the Transactions or Transfers tab
- Find the transfer for which you want a proof of transfer and click on it
- In the side panel, click on "Download proof of payment" to download the document
From your mobile app:
- Go to the Transfers section in the Menu
- Find the transfer for which you want a proof of transfer and click on it
- Click on "Download proof of payment" to download the document
👆Good to know: from the Transfers tab, you can click 'View transfer details' and you will be taken via to the Transactions tab.
Note: This document can be downloaded only if the transfer has been executed.