Managing my transfers, direct debits and checks

• How to approve a transfer request?
• How to cancel a transfer request ?
• How to submit a transfer request?

• How much is charged for cashing a check?
• Why was my check rejected?
• When will my check be credited?

• What is a bulk transfer?
• How to generate a bulk transfer using a .XML file?
• How to generate a bulk transfer using a .CSV file?
• Can I import multiple beneficiaries at once to make a bulk transfer?

• Which document do I need to provide to execute a transfer ?
• Can I cancel my transfer?
• My outgoing transfer was returned to me, why?
• How to download a proof of transfer ?
• INTERBANK CLOSURE DAYS 2024
• What are the different status for an outgoing transfer?

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• How can I suspend a Direct Debit?
• How to modify a SEPA mandate B2B?
• How do SEPA Direct Debits work?
• Why was this SEPA Direct Debit declined?
• How can I dispute a direct debit?
• How to set up Direct Debit for my customers?

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• How can I submit international transfers in foreign currencies?
• Can an employee make an international transfer in foreign currency request ?
• How does Qonto partner with Wise to enhance international transfers?
• What is the difference between a SWIFT transfer and a SEPA transfer?
• International transfers in foreign currencies - My beneficiary received a different amount than I sent to him.
• Why can’t I execute international transfers in foreign currency?

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