International transfers in foreign currencies - My beneficiary received a different amount than I sent to him.

  • Updated

In the majority of cases, your beneficiary will receive the exact amount you have sent to him from your Qonto account. However, in very rare cases of international transfers, the amount received may differ from the amount sent.

In fact, international transfers can be sent to your beneficiary via our partner in SHA mode ("shared costs" - the market standard) or in OUR mode (fees are all taken care of by the emitter).

You won’t be able to choose the the option, the choice will be made by Wise algorithm to be the “most worth it” for you (in terms of fees).

The receiving bank or/and intermediary bank(s) may choose to charge a transfer fee. These will then be either:

  • Charged separately, to the beneficiary's account
  • Imputed directly on the amount of the transfer

For example, if I send $1,000 to Kenya, and the receiving bank or/and intermediary bank(s) charges a $15 international transfer fee, then the transfer recipient:

  • Can be charged $15 of reception fees, or
  • May receive only $985 of the $1,000 sent

This second case is again quite rare, but possible in some less common banks. In these cases, it is sometimes wise to inquire about these fees from your supplier, before making your international transfer.