If someone pretending to be a Qonto agent contacts you by phone to report suspected fraud on your account and asks you to urgently carry out or validate operations (card transactions, transfers), hang up immediately.
If a Qonto agent contacts you by phone to report suspected fraud on your account and asks you to urgently carry out or validate operations (card transactions, transfers), hang up immediately.
Do not share any personal or confidential information by phone, text message or via an email received, these are fake (IBAN - account number, card numbers, password, email address, etc.).
Indeed, fraudsters use this technique to embezzle funds.
Qonto will never contact you to ask you to validate card transactions or make transfers.