Managing accesses and account security

• How can I update my personal and business information?
• How can I update my phone number?
• What is my phone number used for?
• How can I update my email address?

• How to invite team members directly from HR platforms?
• How to invite and manage team members within my Qonto account?
• What are the different roles available?
• Which role should I assign to my employee: Manager or Employee?
• How can I create and edit a team on Qonto?
• How to change the account holder to another person?

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• Do you think you are the victim of a fraud via a phone call (phishing)?
• What is Two-Factor Authentication (2FA)?
• How can I change my Qonto account password?
• What is 3D-Secure (3DS)?
• What is Strong Customer Authentication (SCA)?
• How to pair my phone with my Qonto account?

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• What is Know Your Customer (KYC) and personal identification and how does it work?
• Which documents does Qonto accept as proof of my company's main source of income?
• How do I update my company and personal information?