Managing my account and my activity

• What happens to payments on my old Penta account ?
• I have a legal or data protection query about my old Penta account, whom can I contact?
• My old Penta account has been blocked, what can I do?
• I have questions about my Penta invoices, whom can I contact?
• Can I still access the Penta app and services as before?
• How can I request documents on my old Penta account for my accounting?

• Qonto iOS application
• What is probative value certification?
• How to manage my team members’ Expense reimbursements on Qonto?
• How can I reimburse a team member for an expense paid with their own money?
• How can I get reimbursed for an expense I pay with my own funds?
• Need support to introduce Expense Report on Qonto to your employees?

• How is the mileage reimbursement amount calculated?
• How to manage my team members’ mileage on Qonto?
• How can I get reimbursed for an expense that I paid for with my own funds?
• How can I reimburse a team member for an expense they paid for with their own funds?

• How to retrieve supplier invoices from the Sistema di Interscambio “SDI” on Qonto?
• How to create and share draft invoice?

• How to connect my external accounts to my Qonto interface?
• What does the 'Cash Flow' graph on my dashboard represent?
• What is a company's treasury?
• What do the two graphs ‘Inflows by’ and ‘Outflows by’ in my dashboard represent?
• How to calculate the net treasury of a company?
• How can I manage my cash flow in Qonto?

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• How to use Qonto’s Pay later feature?
• What is the Financing section on Qonto and how does it work?
• What are the different types of offers available through the Financing section?
• What is Qonto’s Pay later feature, and who can use it?
• How do repayments work with Qonto’s Pay later feature?

• How to change my Qonto subscription plan or billing frequency?
• Where can I find the contract I signed when I registered?
• How much do my subscription fees cost?
• How does the billing work?
• How are my Qonto fees calculated?
• Where do I find my Qonto invoices?

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• What are multiple accounts?
• Why can’t I create multiple accounts?

• Where can I download my bank details?
• Can my Qonto account be overdrawn?
• Where do I find my statements?
• What is an IBAN?
• How to close my Qonto account?
• How can I customize the notifications I receive from Qonto?

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